COVID19 - Shipping Delays
Due to larger volumes currently being handled by our freight companies, we are temporarily suspending our express freight service. Standard freight may also be delayed due to the increased volumes. We appreciate your patience and understanding whilst we do our best to deliver your essential items as fast as possible.
Spend $99 Online and You'll Get Free Shipping
*This offer is subject to the following terms and conditions:
• The offer is for online orders only.
• Applies to Standard Shipping only.
• This may exclude:
- Indent and backordered lines
- High demand low stocked items
- Specialty or promotional items
- Spare parts
- Gift cards
• Offer may exclude bulky or dangerous goods, like:
• The terms of this service may change at any time.
• This offer excludes Click & Collect only items.
Shipment & Delivery Information
Your order can be delivered to anywhere throughout mainland Australia by road freight:
Standard/Road Freight: 2 - 5 working days^
|$99 to $499||$12|
Premium/Express Freight: Next working day Selected Metro Areas orders placed before 2:45pm (EDST), 2-3 days for other areas^
Please contact us if you need to check whether Next Day delivery applies to your area 1300 964 264.
^Freight delivery times stated are for average volume items with total order weight under 5kg for metro areas in eastern states. Additional delivery time may result for some deliveries. Please allow extra time for delivery to western states. Premium freight is not available on oversized or bulky items. Contact the Techstore should you require more details.
Goods cannot be delivered to a post office box
Company policy is that we do not under any circumstances issue instructions to our couriers to leave deliveries unattended when no one is at the delivery location
For unusually large or bulky orders our customer service staff may contact you if any additional freight costs are needed.
Transit Goods Insurance
If you do wish to insure, insurance will cost 1% of the order value and we are happy to arrange this on your behalf. This insurance also covers goods DAMAGED in transit. Insurance will cost $1 for every $100 value or PART THEREOF. In other words if your order is for $145.00 the insurance will be $2.00. We do not automatically insure unless you specify it during the checkout. If you don't select insurance you are NOT insured.
We deliver to parcel lockers around Australia.
Dangerous goods in reference to shipping are items or substances that when transported are a risk to health, safety, property or the environment. These include and are not limited to: explosives, radioactive materials, flammable liquids, dangerous or volatile chemicals, strong acids, compressed gases, poisons and aerosols. Items that can contain these materials include battery banks, aerosols, some tools and lithium batteries. Items marked with the Dangerous Goods icon below may be subject to shipping/delivery restrictions.