COVID-19 Update & Shipping Updates
In line with government guidelines, all RTM stores are open to all customers. We encourage customers to take advantage of free delivery for online orders over $99 or use our free 1hr Click & Collect service. We thank you for your support as we continue try to keep our community and stores safe. See here for the latest on delivery delays.
Web Chat Now Available
Need Help? Got a Question?
Web chat with an actual team member and we'll do our best to help you out.
Simply hit the orange icon in the bottom right of your screen, enter your name, select what type of question you have and you'll be connected to one of our team members.
Web chat is available Monday to Friday from 9:00am to 5:00pm AEST.
Outside of these hours please contact us using the information below or submit an enquiry using the form on this page.
Need some assistance? Please complete the form here, and our customer service team will reply to you as soon as possible.
Freecall Order Line:
1300 964 264
Customer Service Hours:
Monday - Friday: 8:30am - 5:30pm AEST
Saturday: 8:30am - 5:00pm AEST
To find your local RTM store please visit the store finder page.
Please visit our help page to view FAQs on shipping, online ordering, returns and more.
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Mon - Fri: 8:30am - 5:30pm AEDT
Sat: 8:30am - 5:00pm AEDT