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COVID-19 Update

We are currently experiencing an increased volume of online orders, along with delays and general congestion within our freight and logistic networks. Unfortunately, this is resulting in delays getting some of your orders delivered to you on time. Unaffected services are our FREE 1hr Click & Collect we encourage you to use this service if you need your order urgently. 
In line with state guidelines, our NSW & ACT stores remain open for CLICK & COLLECT orders only. We thank you for your support as we continue to keep our community and stores safe.

Web chat now available

Need help? Got a question?

Web chat with an actual team member and we'll do our best to help you out.
Simply hit the orange icon in the bottom right of your screen, enter your name, select what type of question you have and you'll be connected to one of our team members.

Web chat is available Monday to Friday from 9:00am to 5:00pm AEST.
Outside of these hours please contact us using the information below or submit an enquiry using the form on this page.

Contact Us

Need some assistance? Please complete the form here, and our customer service team will reply to you as soon as possible.

Freecall Order Line

1300 964 264

Lines Open:

  • Mon-Fri: 8:30 AM - 5:30 PM (AEDT)
  • Sat : 8:30 AM - 5:00 PM (AEDT)


RTM Stores

To find your local RTM store use the Store Locator below


The answer to your question may already be on our HELP page

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