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COVID-19 Update & Shipping Updates

We are currently experiencing an increased volume of online orders, along with delays and general congestion within our freight and logistic networks. Unfortunately, this is resulting in delays getting some of your orders delivered to you on time. Unaffected services are our FREE 1hr Click & Collect we encourage you to use this service if you need your order urgently. 

In line with state guidelines, our stores remain open with some restriction in place. Find out how your state is affected

Covid-19 Updates

New South Wales

In line with the NSW Government Health Orders. Effective Monday 11th of October all visitors must be double vaccinated to enter our NSW stores.

To ensure we as a business continue to trade and be in line with NSW government health orders please also remember:
- Don't enter if unwell.
- Wear your mask over your nose and mouth.
- Check-in and Out.
- Stay 1.5m apart.
- Shop quick, don't browse.
- Shop alone.
- Use hand sanitiser.

We continue to encourage all customers to use our online options for delivery and Click & Collect to reduce contact and congestion in stores.

Public Health Orders may require businesses to take reasonable steps to prevent unvaccinated patrons from entering their premises. Exemptions will apply to persons who cannot be vaccinated for medical reasons or because of their age to ensure that they are treated fairly.

Victoria

We currently have no stores trading in Victoria.

ACT, Queensland, Northern Territory, South Australia, Tasmania, Western Australia

All our stores are open and trading as usual.

We do our best to adhere to ever-changing Government guidelines and will roll out changes as needed.

Shipping Delays

We are currently experiencing an increased volume of online orders, along with delays and general congestion within our freight and logistic networks. Unfortunately, this is resulting in delays getting some of your orders delivered to you on time. Unaffected services are our FREE 1hr Click & Collect, we encourage you to use this service if you need your order urgently.

For more information please click here.

Product Alerts

Visit www.recalls.gov.au for Australian Product Recall Information.

Or call the ACCC Info Centre: 1300 302 502.

Scams

We regularly monitor social media and other channels to ensure that you can be confident that you are purchasing directly from us. However some platforms take time to remove fraudulent pages and listings after we have reported them. To make sure you are viewing our official accounts we recommend following the links in the footer below and bookmarking them.